Terms of Service (Enhanced Protection Version)
Last Updated: February 2026
1. Acceptance & Professional Disclaimer
By accessing askwork.ai, you agree to these Terms. This Service is not a law firm. We provide automated information based on Artificial Intelligence. It is your absolute responsibility to seek professional legal advice from a qualified solicitor or the Fair Work Ombudsman before taking any action.
2. AI Limitations & "As-Is" Provision
No Accuracy Guarantee
You acknowledge that AI "hallucinations" (generating false information) are a known technical limitation. The Service is provided on an "AS IS" and "AS AVAILABLE" basis.
Non-Reliance
Information provided is for high-level guidance only. Any reliance on the Service for legal deadlines (e.g., unfair dismissal filing periods) is strictly at your own risk.
3. Enhanced Limitation of Liability (The Core Protection)
To the maximum extent permitted by the Competition and Consumer Act 2010 (Cth):
Exclusion of Damages
We are not liable for any loss of wages, loss of visa status, or legal costs incurred because of your use of this Service.
Third-Party Fault
We are not liable for data breaches or service interruptions caused by OpenAI, Replit, or other infrastructure providers.
Liability Cap
Our total cumulative liability for any claim shall be limited to AUD $10.00 (or the minimum amount permitted by law).
4. User Covenants & Prohibitions
Data Integrity
You must not upload any information that violates the privacy of third parties.
Prohibited Use
You shall not use the Service to generate evidence for litigation without independent verification.
No Commercial Use
You may not resell or use this AI's output for commercial legal practice.
5. PALM Scheme & Migration Context
Visa Risks
The Service provides workplace information, not migration advice. We are not responsible for any adverse effects on your visa or PALM scheme participation resulting from your interpretation of the AI's responses.
6. Indemnification
You agree to indemnify and hold harmless askwork.ai, its parent company (Whales Regional Workforce Pty Ltd), directors, and employees from any third-party claims (including legal fees) arising from your misuse of the Service or violation of these Terms.
7. Dispute Resolution & Jurisdiction
Mandatory Mediation
Before commencing any legal action, you agree to attempt to resolve the dispute through formal mediation in Melbourne, Victoria.
Governing Law
These terms are governed by the laws of Victoria, Australia.
8. Contact Us
If you have questions about these Terms of Service, please contact:
Email: help@askwork.ai
These terms are designed to comply with Australian consumer protection laws including the Competition and Consumer Act 2010.